Terms And Conditions

Table of Contents

Last Updated: January 15, 2021

Please read these Terms of Service (“Terms”) carefully before using the vehicle rental services provided by Brooklyn Car Rental. These Terms govern your use of our website, mobile application, and any other platform or service through which we offer our car rental services. By accessing or using our services, you agree to be bound by these Terms. 

This Customer Agreement is between you and Brooklyn Car Rental. (“Brooklyn Car Rental”, “we”, “us”, or “our” as applicable), concerning your use of (including any access to) the Services, as defined below and including the Website, App, API and other Brooklyn Car Rental Materials.

By opening, registering, or using a Brooklyn Car Rental Account, or by otherwise using the Services, you agree to be bound by this Customer Agreement and consent to receive communications related to the Services of your Brooklyn Car Rental Account in electronic format (as set forth in our Electronic Communications Policy – which also provides for E-sign disclosures and consent), and you affirm that you are at least eighteen (18) years of age and legally capable of entering into this Customer Agreement.   You also agree to comply with the following additional policies and each of the other agreements that apply to you:

Please read carefully all of the terms of these policies and each of the other agreements that apply to you. Your use of certain of the Services may be subject to additional terms and conditions, as communicated by us to you through the Service or by other means, and such additional terms and conditions are incorporated into this Customer Agreement.  

This Customer Agreement contains several sections, and you should read all of them carefully. The headings are for reference only. Some capitalized terms have specific definitions that are defined in the Glossary or within this Customer Agreement. Underlined words in this Customer Agreement contain hyperlinks to further information.

This Customer Agreement contains several sections, and you should read all of them carefully. The headings are for reference only. Some capitalized terms have specific definitions that are defined in the Glossary or within this Customer Agreement. Underlined words in this Customer Agreement contain hyperlinks to further information.

Terms of Use

To have a clear understanding of the conditions and business practices of Brooklyn Car Rental and the guidelines on how to conduct business with us, please be sure to review these terms. The use of BrooklynCarRental.com by you the customer, agree that the conditions set forth in this agreement are accepted by you without modification of any of the terms and conditions herein. Your use of this Website constitutes your agreement as a whole. Accepting these terms are legally equivalent of signing a written document. Agreement of these terms are required prior to all purchases on this Website. Also please ensure to return rented vehicles to our designated parking lot; abandoning them elsewhere may incur fees and require retrieval by our service. Your compliance is appreciated.

Rental Agreement and Eligibility

To rent a vehicle from Brooklyn Car Rental, you must meet the following requirements:

a. Age: You must be at least 21 years old to rent a compact, midsize, or minivan, and at least 25 years old to rent a 15-passenger van or cargo van. Additional age restrictions may apply based on local regulations.

b. Valid License: You must possess a valid driver’s license issued by the appropriate authorities. The license must be presented at the time of rental and remain valid throughout the rental period.

c. Payment: You must provide a valid credit card or approved payment method to secure the rental and cover any additional charges.

d. Rental Agreement: Rental of any vehicle is subject to the terms and conditions outlined in the rental agreement, which you must review and sign before taking possession of the vehicle.

Vehicle Availability and Categories

Brooklyn Car Rental offers a variety of vehicle categories for rental, including compact cars, midsize cars, minivans, 15-passenger vans, and cargo vans. Vehicle availability is subject to demand and location-specific inventory. We strive to provide the requested vehicle category, but in rare instances, we may need to substitute with a similar vehicle of equal or greater value.

Rental Period and Extension

The rental period begins at the scheduled pickup time and ends at the designated return time specified in your rental agreement. If you need to extend the rental period, you must contact Brooklyn Car Rental in advance to make the necessary arrangements. Failure to return the vehicle on time may result in additional charges.

Usage and Prohibited Activities

You agree to use the rented vehicle in a responsible and lawful manner. Prohibited activities include, but are not limited to:

a. Violating traffic laws or driving under the influence of alcohol or drugs.

b. Using the vehicle for any illegal purposes or engaging in any criminal activities.

c. Smoking, vaping, or carrying any pets (unless specifically authorized).

d. Allowing an unauthorized driver to operate the vehicle.

e. Subleasing or lending the vehicle to another party.

f. Overloading the vehicle beyond its specified capacity.

Insurance and Liability

a. Insurance Coverage: Our rental vehicles are covered by basic liability insurance. However, any damage to the vehicle or third-party property, as well as injuries sustained by occupants of the vehicle, may not be fully covered. It is recommended to have additional coverage through your personal insurance or by purchasing optional coverage from Brooklyn Car Rental.

b. Responsibility for Damage or Loss: You are responsible for any damage to the rented vehicle during the rental period. This includes damage caused by accidents, theft, vandalism, or any other events. You will be charged for the cost of repairs or the value of the vehicle if it is deemed a total loss.

c. Indemnification: You agree to indemnify and hold Brooklyn Car Rental harmless from any claims, damages, losses, liabilities, costs, or expenses arising out of or related to your use of the rental vehicle.

Reservation Cancellations and Modifications

a. Cancellations: If you need to cancel your reservation, please notify Brooklyn Car Rental as soon as possible. Cancellation policies may vary based on the reservation details and location. Please refer to your reservation confirmation or contact our customer service for specific cancellation terms.

b. Modifications: If you wish to modify your reservation, such as changing the pickup/drop-off location or extending the rental period, please contact Brooklyn Car Rental in advance. We will make every effort to accommodate your request based on availability and applicable terms.

Payment and Additional Charges

a. Rental Charges: You agree to pay the rental charges as outlined in your reservation or rental agreement. This includes the base rental rate, additional driver fees (if applicable), mileage charges (if applicable), fuel charges, and any other applicable taxes, fees, or surcharges.

b. Security Deposit: A security deposit or pre-authorization will be required at the time of rental to cover any potential additional charges, such as fuel, tolls, or damages. The deposit amount will be released after the vehicle is returned in acceptable condition.

c. Additional Charges: Any additional charges incurred during the rental period, such as parking fines, traffic violations, or late return fees, will be charged to the credit card on file. Brooklyn Car Rental reserves the right to charge additional administrative fees for processing such charges.

Termination of Service

Brooklyn Car Rental reserves the right to terminate or suspend your access to our car rental services, without prior notice, for any violation of these Terms or any illegal or fraudulent activities.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where the rental takes place. Any disputes arising from or related to these Terms or your use of our services shall be resolved through binding arbitration or small claims court, if eligible, rather than through litigation.

Amendments to the Terms

Brooklyn Car Rental may modify or update these Terms at any time. It is your responsibility to review the Terms periodically for any changes. Continued use of our services after any modifications indicates your acceptance of the revised Terms. By using our car rental services, you acknowledge that you have read, understood, and agreed to abide by these Terms of Service. If you have any questions or concerns, please contact our customer service for assistance.

Electronic Communications

When you send us an e-mail, or log into our website at www.BrooklynCarRental.com, you are communicating with us in an electronic format. This gives Brooklyn Car Rental permission to reply back to you in the same electronic format, either by e-mail or text written on our website. Therefore, both parties mutually agree that any agreements, disclosures or notices, contracts or any other communication provided to you by Brooklyn Car Rental satisfies all legal notification requirements.


Brooklyn Car Rental, www.BrooklynCarRental.com and other logos, button icons, graphics and scripts are trademarks of Brooklyn Car Rental.

Compliance with Applicable Laws

User and visitor access to www.BrooklynCarRental.com is governed by all applicable federal, state, and local laws. All information available on www.BrooklynCarRental.com is subject to U.S. export control laws and may also be subject to the laws of the country where you live.


All content included on www.BrooklynCarRental.com, such as text, images, audio and video clips, photos, icons, seals, stamps, graphics, logos, forms, digital downloads, data compilations, are protected by United States and international copyright laws. Information on www.BrooklynCar Rental.com may NOT be copied or reproduced in any form, or by any means without prior written permissions from Brooklyn Car Rental. Users or visitors are not permitted to publish, modify, distribute, create or copy related works of any material found on www.BrooklynCarRental.com or any Brooklyn Car Rental publication for any private, public or commercial use.

License and Site Access

BrooklynCarRental.com grants the person interacting with it a limited license to access and make personal use only of www.BrooklynCarRental.com site. Such grant does not include, without limitation:

Download or modify any portion of www.BrooklynCarRental.com, except through page storing

    Any resale or commercial use of www.BrooklynCarRental.com or its content

    Making derivative uses of www.BrooklynCarRental.com and its contents

    Any downloading or copying of information for benefit of a third party

    The collection and use of any product listings or descriptions

    Use of any data mining, robots, or similar data gathering and extraction method

Except as noted above, you are not given any right or license by implication or otherwise in or under any patent, trademark, copyright, or proprietary right of Brooklyn Car Rental, or any third party. Any unauthorized use will immediately terminate your permission to use www.Brooklyn CarRental.com. You may not use any Brooklyn Car Rental text, images, audio and video clips, photos, icons, seals, stamps, graphics, logos, forms, digital downloads, or data compilations without the express written permission of Brooklyn Car Rental.

Copyright Complaints in the U.S.

www.BrooklynCarRental.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us directly.

Brooklyn Car Rental

3717 18th Avenue Brooklyn, NY 11218

Reviews, Communications, Comments and any other Content

Brooklyn Car Rental encourage visitors and customers to forward their comments to www.BrooklynCarRental.com via e-mail, reviews and other forms of communication. Brooklyn Car Rental also encourage visitors and customers to submit ideas, questions, suggestions or complaints directly to Rentals@BrooklynCarRental.com.

Risk of Loss

All items purchased from www.BrooklynCarRental.com or from Brooklyn Car Rental offices or sales/distribution agents are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass on to you upon delivery to the shipping carrier.

Your Account

If you use www.BrooklynCarRental.com, you are responsible for keeping your account and password confidential and for restricting access to your computer. Furthermore, you agree to accept responsibility for all activities that occur under your account or password. Brooklyn Car Rental only sells its products to adults 21 years old and above, who own a credit card and can make purchases with one. If you are under this age, www.BrooklynCarRental.com will refuse service, terminate your account, remove content, and cancel orders immediately.

Disclaimer of Limitation of Liability

Brooklyn Car Rental products, www.BrooklynCarRental.com and all information, materials, products, content, software and services included on or otherwise made available to you through www.BrooklynCarRental.com are provided by www.BrooklynCarRental.com on an “as is” basis, unless otherwise specified in writing. www.BrooklynCarRental.com makes no representations of any kind, express or implied, as to the products or the operation of www.BrooklynCarRental.com or the information, materials, products, content, software or services included on or otherwise made available to you through www.BrooklynCarRental.com, unless otherwise specified in writing.

You agree that your use of Brooklyn Car Rental products or www.BrooklynCarRental.com is at your sole risk. To the full extent permissible by applicable law, Brooklyn Car Rental and www.BrooklynCarRental.com does not warrant that Brooklyn Car Rental products, www.BrooklynCarRental.com; information, materials, products, content, software, or services included on or otherwise made available to you through www.BrooklynCarRental.com; their services; or email sent from www.BrooklynCarRental.com are free of defects, viruses or other harmful components. Neither Brooklyn Car Rental nor www.BrooklynCarRental.com will not be liable for any damages of any kind arising from the use of Brooklyn Car Rental products, www.BrooklynCarRental.com or from any information, materials, products, content, software or services included on or otherwise made available to you through www.BrooklynCarRental.com, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Certain state laws do not allow limitations on the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. Disputes Any dispute relating in any way to your visit to www.BrooklynCarRental.com or to products you purchase through www.Brooklyn CarRental.com shall be submitted to confidential arbitration in Brooklyn, New York, except that, to the extent you have in any manner violated or threatened to violate Brooklyn Car Rental’s intellectual property rights, Brooklyn Car Rental may seek injunctive or other appropriate relief in any state or federal court in the State of New York, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Applicable Law

By visiting www.BrooklynCarRental.com, you agree that the laws of the United States and of the State of New York, without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between you and www.BrooklynCarRental.com.

Age Verification

You acknowledge that you are of legal age and over 21 to make purchases on this website.