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To rent a car from our company, you must be at least 21 years old and hold a valid driver’s license. However, drivers under the age of 25 may be subject to a young driver surcharge.

When renting a car, you will need to provide a valid driver’s license, a major credit card in your name for the reservation deposit, and a form of identification (such as a passport or ID card).

Yes, you can add an additional driver to your rental agreement. The additional driver must meet the same age and licensing requirements as the primary driver and be present at the time of rental to provide their driver’s license.

Our rental vehicles come with basic liability coverage. However, additional coverage options, such as collision damage waivers and personal accident insurance, can be purchased at an additional cost. We recommend contacting your insurance provider to confirm if you are already covered.

We provide our rental vehicles with a full tank of fuel, and we expect them to be returned with a full tank as well. If the vehicle is not returned with a full tank, a refueling charge will apply.

Yes, you can cancel or modify your reservation. However, please note that cancellation and modification policies may vary based on the specific terms of your reservation. We recommend reviewing the reservation confirmation or contacting our customer service for assistance.

In the event of a breakdown or accident, please contact us immediately at our main office # 718-677-3000. We will provide you with the necessary support and instructions to ensure your safety and resolve any issues with the vehicle.

We offer both limited and unlimited mileage options, depending on the rental agreement. Please check the terms and conditions of your reservation or contact our customer service for specific mileage restrictions.

No, our rental service does not permit returning the vehicle to a different location. We operate exclusively with return-to-pickup-location policies for our rentals.

Any tolls, traffic violations, or citations incurred during the rental period are the responsibility of the renter. Brooklyn Car Rental will charge these fees to the credit card provided at the time of rental, along with an administrative processing fee.
If you have any further questions or need assistance, please call our customer service line, and our friendly team will be happy to assist you.